Before calling the hotline, do make sure that you have your copy of your marriage certificate that was filed in the City Hall and at least 30 days has already passed after your marriage date (to make sure that National Statistics Office have received a copy of your marriage certificate).
Dial 7371111 and wait for an operator to assist you properly. You will be required to supply them the following:
1. Registry Number – found on the upper right side of your marriage certificate
2. Full Names of both husband and wife
3. Date of Marriage
4. Number of copies needed
5. Delivery address and Contact number (telephone and cellphone)
|Delivery handled by Air 21|
You are then requested to pay the amount due via any payment center. There are 3 ways were you could pay the amount due:
* Bayad Center
* Bancnet ATM
In our case, we preferred to pay via any Metrobank branch. To be able to accomplish the form properly, you will be given a reference number and subscriber name (which is usually the name of the requesting party). Please see photo below for proper filling-up of payment slip. Currently, the cost of the NSO Certified document is 350/pc/copy.
After paying ours last January 14, 2013, I received an sms message from Air 21 on January 16, 2013 saying that the documents will be sent that day. They also stressed the importance of having an authorized representative in case you will not personally receive the documents.
Inside, you will find an official receipt from NSO. The actual cost of an NSO Certified document is 140/pc/copy. You actually paid for an additional premium of 210.00 per copy. Personally, I think it’s worth it especially for people who are always occupied with so much work.
For everybody’s reference, here are the other documents that you can request via the NSO Helpline:
* Birth Certificate
* Marriage Certificate
* Death Certificate
* Certificate of No Marriage
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